Cruiser SUP® Customer Service

We are available exclusively by chat and email, so we are able to provide you with the fastest and best service experience.

If you require assistance, please do not hesitate to Live Chat
Monday to Friday 9;30am to 4;30pm, (eastern time zone). 

During opening hours, you can click on the blue speech balloon in the right lower corner to start chatting with our Customer Experience Manager.

E-mail is also great, during mornings, evenings, weekends or when we are extremely busy (during peak summer and holiday periods):

Key Email Contact
customerservice@cruisersup.com (Shipping Support)
support@cruisersup.com (Sales Support)
Orders@cruisersup.com
parts@cruisersup.com

If you use Gmail, please check spam folder for our reply,
if don't see reply from us in timely fashion


Step Up To CRUISER SUP® 
AMERICA'S #1 SOURCE
For Light Weight & Durable Paddle Boards

THE BRAND STAND UP PADDLERS TRUST
WE BUILD THEM. WE KNOW THEM.

Rigid boards are in our DNA!
Celebrating 28 Years as Rigid/Non-Inflatable Board Industry Leaders!
We have equipped 100,000's of Paddlers & Surfers With Epoxy Boards Since 1994. 

If you require assistance, please do not hesitate to Live Chat (9;30am - 4;30pm eastern time). 
We’re Here to Help. Before and After Your Purchase.

Chat With A Real, Experienced Person - We Don't Use Bots!
View Thousands Of  5 Star Reviews By Verified Buyers

WE STAND FOR...
Quality. Performance. Value. 
Unmatched, Old School Personal Service.

As a paddle board industry leader since 2004 (and boards sports for 27 years), our mission is to earn the trust of valued Cruiser SUP® brand customers, with an unmatched stand up paddle board ownership  and paddling experience. 

We constantly strive to under promise and over deliver on Quality, Performance, Value and Service. Our goal is ensuring that you get the most out of your valuable recreation time on the water and SUP lifestyle.

The team at Cruiser SUP® combine our passion for paddle board product development, with secure online shopping, easy telephone, live chat or e-mail access, and 27 years of industry leading customer service. We guarantee you receive the right board for your needs, best value and unmatched personal service.

Our well established business has put hundreds of thousand happy customers on the water since 1994. Since 2010, our team of professionals are proud to offer the Cruiser SUP® brand quality, performance and value that best suits our customers needs.